“Video banking is now firmly established in Asia with a recent report from EFMA noting that 10% of banks will use video for banking services in 2016, 50% will use it by the end of 2017 and 80% by the end of 2018. LiveBank is now deployed by Standard Chartered to Singapore, Malaysia, Hong Kong, Taiwan, and most recently China resulting in the largest roll out of video banking globally.
Standard Chartered have concluded their pilot which ahead of schedule (and budget), introducing further capability and features to all their markets such as digital document signing and online customer verification. This will see existing and now new customers offered LiveBank for online servicing and onboarding to an expanded portfolio of their retail and wealth products.
Based on our market awareness and discussions, there are several key banks seeking to join SC by offering video banking in your market and across their Asia markets in 2017”.